Regulations & compliance

The operating card: requirements and the role of tracking devices

The operating card is a regulatory document issued by the competent authority according to the transport activity and its requirements. This page explains where vehicle tracking fits into the technical requirements of activities that mandate platform linkage or approved equipment, and how to check your vehicle qualifies before applying through official channels.

Read this first

Solid Tracking provides tracking solutions and technical integration subject to service availability and the requirements of your activity; cards are issued and renewed through the competent government channels. We do not issue operating cards, we do not offer "instant issuance", and we do not guarantee the outcome of any official application. The information on this page was read from the published regulation texts listed at the bottom, and regulations are amended from time to time — check the version in force before relying on it.

Last reviewed: 16 October 2026

What is an operating card?

The operating card is a document that transport activity regulations require for each vehicle used in the activity, before it is operated. It is not one document with one set of conditions for every vehicle: the conditions, validity and responsible body differ by transport activity (goods transport, light goods transport, motorcycle goods transport, passenger transport, and so on) and by vehicle class.

That is why the first question we ask a customer is not "which device do you want?" but "what transport activity are you registered for, and what class is the vehicle?". The answers to those two questions determine the technical requirements a tracking device may sit within.

Documented examples from published regulations

These rows were read from the regulation texts linked in the references below, and do not cover every activity. Heavy goods transport is governed by its own regulation, which we have not included because we did not verify the text in force.

ActivityOperating cardVehicle operating ageLinkage & technical equipment
Light goods road transport (up to 3,500 kg)Required for each vehicle, valid one year, with third-party insurance, periodic technical inspection, and the vehicle owned by the licensee or under a financing leaseNot more than 10 years from year of manufactureAmong the establishment licensing conditions: "linkage to the Authority's electronic platform". The regulation text does not name a GPS device specifically
Commercial goods transport by motorcycleRequired for each bike before operating, valid up to one year, conditional on platform linkage, valid registration, direct ownership and a technical inspection certificateNot more than 4 years from the model yearThe licensee must install approved technical equipment, keep the platform link active, and continue supplying the Authority with the required data

Note: under the regulation text, commercial goods transport by motorcycle is restricted to establishments and may not be carried out by individuals.

Official issuance versus what we provide

This distinction is the most important thing on the page, and we would rather be blunt about it than win a customer on a misunderstanding.

  • The competent authority receives the application, verifies the conditions, issues or refuses the card, and renews or cancels it. Applications go through its official channels.
  • Solid Tracking supplies the tracking device, installs it, provides the monitoring platform and technical support, and helps you check device compatibility against the technical requirements you tell us about.
  • Where integration with a government platform is required for your activity, we confirm it to you after verifying the device model, the establishment's eligibility and the integration requirements in force — never before. See the WASL integration page.
  • We do not ask for official documents at first contact, and we do not hold copies of your documents in order to file an application on your behalf.

Pre-application checklist

Review these points with the competent authority and your accountant. We help directly only with the items that concern the equipment.

  • The transport activity on the establishment's commercial register, and whether it covers the activity you intend to operate
  • The vehicle class and gross weight, since the applicable regulation depends on it
  • The vehicle's operating age against the limit set in the regulation for your activity
  • Vehicle ownership by the establishment, or a financing lease with the establishment as actual user
  • Valid third-party liability insurance from an insurer approved in the Kingdom
  • A periodic technical inspection certificate from an approved centre
  • Linkage to the Authority's electronic platform, where that is a licensing condition for your activity
  • The type of approved technical equipment your activity requires — this is where we help with matching, installation and testing

This checklist is indicative and based on the regulations cited in the references; it does not replace the competent authority's requirements for your case.

How we help with the technical part

  1. Identify activity and vehicle

    You tell us the transport activity, vehicle class, count and city. If your activity requires linkage or approved equipment, we say so before quoting.

  2. Match the device

    We shortlist a device model suited to the vehicle's electrical system and duty cycle, and state what data that model does and does not support.

  3. Install and test

    Field installation, then testing of location, connectivity and platform visibility, with a handover report listing device serial numbers.

  4. Ongoing follow-up

    We monitor device and subscription health and deal with transmission gaps. Any commitment involving a government platform link is written into the quote after verification.

Frequently asked questions

Does installing a tracker guarantee the operating card will be issued?
No. A tracking device may be one of the technical requirements for some activities, but issuing the card depends on fully meeting the conditions of the regulation applicable to your activity — commercial register, vehicle ownership, insurance, technical inspection, vehicle age and more — and on the competent authority's decision. No device removes those conditions.
Who issues the operating card?
The government body responsible for regulating the transport activity, through its own official channels. Applications, renewals and cancellations go through it, not through tracking suppliers. See the official site listed in the references below.
Does a delivery motorcycle need an operating card?
That depends on the regulated commercial activity and the regulation in force. Under the implementing regulation for commercial goods transport by motorcycle, published in Umm Al-Qura on 24/2/1448 AH, each bike must hold an operating card before it operates, the activity is restricted to establishments, and the licensee must link to the electronic platform and install approved technical equipment. Non-commercial personal use sits differently. Check the text in force and the competent authority for your case. The practical detail is on the motorcycle tracking page.
I run heavy trucks — do the conditions in the table apply to me?
Not necessarily. The table above covers light goods transport (up to 3,500 kg) and goods transport by motorcycle. Heavy goods transport has its own regulation, and we have not listed its conditions here because we had not verified the text in force when this page was prepared. Tell us your truck class and activity and we will point you to the correct official reference rather than generalising conditions that may not apply to you.
Will you file the application for me?
No. We are a tracking solutions supplier, not an intermediary for issuing official documents. We help with the technical part: device matching, installation, testing, and documenting the serial numbers and data your application needs.
What do you need from me for an accurate quote?
The transport activity, the vehicle class and count, the city, and whether your activity requires linkage to a government platform. Those four are enough for an accurate preliminary quote, with no official document required.

Official references

We reviewed these sources on 16 October 2026. Regulations are amended, so check the version in force when you apply.

Need a tracking device for your activity? Tell us the vehicle and the activity

We reply with what we can actually deliver, and make clear what has to go through the competent authority. No official documents at first contact.

  • Phone & WhatsApp +966 54 204 3869
  • Business hours Saturday – Thursday, 9:00 AM – 10:00 PM
  • Coverage Installation and field service in Riyadh, Jeddah and Dammam, with installation arranged in other cities depending on the request and fleet size.

Need a tracking device for your activity? Tell us the vehicle and the activity

e.g. 0541234567 or +966541234567

We never ask for official documents at first contact.

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