Regulations & compliance
Linking tracking devices to the WASL platform
Integration is not a button you press. It is a technical chain running from the device, through connectivity, to the operations platform, and on to the competent authority. This page explains that chain and what has to be verified before any supplier makes you a promise — ourselves included.
This page claims no official approval, qualification or direct access to any government system, and commits to no integration outcome before verification. We confirm integration for your case only after reviewing the device model, the establishment's eligibility and activity, and the integration requirements in force, and what we agree is written into the quote. The existence of a linkage requirement in a regulation does not by itself mean any given device or supplier is qualified for it.
Last reviewed: 16 October 2026The integration chain: four links, any of which can break it
Understanding these links stops you paying out and then discovering the integration never completed, for a reason that had nothing to do with the device.
The device
The tracker model itself: whether it supports the required protocol and data format, and whether it is correctly installed and tested on the vehicle. Devices are not interchangeable here.
Connectivity
The SIM, data plan and coverage. A transmission gap shows up as an unlinked vehicle even when the device is healthy and the integration is in place.
The platform
The operations platform that collects the data and exports it in the required format. This is where technical compatibility and contractual eligibility have to be verified.
The competent authority
Receiving the data, validating it, and recognising the vehicle's status. That link is not in our hands, and we do not promise a decision that it issues.
What we verify before committing
We go through this list with you before anything is written into a quote.
- The tracker model currently fitted, or proposed, and whether it supports the required data
- The establishment's registered transport activity, since integration requirements vary with it
- Establishment eligibility: commercial register and a valid licence for the activity
- The vehicle list and the identifying data the integration process needs
- Subscription and SIM status per vehicle, because a lapse breaks the link
- Who owns the platform account and who on your side is authorised to administer it
A security note: never share passwords or access tokens through a website form or a general message. If integration needs any credentials, that happens over a direct channel with limited scope, and no chassis, plate or IMEI numbers are published on any public page.
What we actually provide here
- Supplying and installing trackers, documenting serial numbers and mapping each device to its vehicle in the platform.
- Setting up vehicles and users on the operations platform and monitoring transmission continuity.
- Watching for connectivity gaps and resolving the technical cause: device, installation, SIM or coverage.
- Stating what the device and platform support before purchase, so you are not deciding on an assumption.
- Telling you straight when your case needs a route we do not cover — which does happen.
Frequently asked questions
Are your devices "approved" for integration?
I have devices from another supplier — can they be integrated?
Does integration guarantee my vehicle will be accepted by the authority?
How long does integration take?
If transmission stops, who is responsible?
Official references
Always start from the competent authority to establish the integration requirements in force for your activity. We have not listed a platform-specific technical page here because we could not confirm which is the current official reference.
- Transport General Authority — official siteThe reference for your activity's requirements and any required electronic linkage.
- Implementing regulation for commercial goods transport by motorcycle — Umm Al-QuraAn example of a text obliging the licensee to link to the electronic platform, install approved technical equipment, and continue supplying the Authority with data.
Related pages
Ask about integration compatibility for your case
Tell us the current device model if you have one, the number of vehicles, and your registered activity. Do not send passwords or credentials here.
- Phone & WhatsApp +966 54 204 3869
- Email sales@solid-tracking.com
- Business hours Saturday – Thursday, 9:00 AM – 10:00 PM
- Coverage Installation and field service in Riyadh, Jeddah and Dammam, with installation arranged in other cities depending on the request and fleet size.